You can chat live with one of our dedicated Customer Care Specialists during business hours by clicking the chat icon at the bottom-right of this page, or reach us via one of the methods below:
Hours of Operation
Please note, we are in the process of changing our address. Our new address is 101 South 5th Street, Suite 2900, Louisville, Kentucky 40202. Throughout this process, you may see our old address 2115 Lexington Rd, Suite 210, Louisville, Kentucky 40206.
Monday - Friday:
9 am – 5 pm ET
Saturday:
10 am – 2 pm ET
Sunday:
Closed
We are committed to handling your request as quickly as possible.
Email us at hello@myfyusa.com
Text Message us at 502.383.3110
Call us Toll Free at 855.978.5626
(Local: 502.214.3275)
For direct mail inquiries:
My Financing USA
101 South 5th Street, Suite 2900
Louisville, Kentucky 40202
PUBLIC ALERT
My Financing USA has become aware of a scam involving a group of individuals posing as My Financing USA. This scam does not target our customers or anyone who applies on our website. However, we feel it is important to post this announcement to assist potential targets of this scam, who may come to our site trying to verify who they are speaking to, in avoiding becoming a victim of identity theft. My Financing USA does not offer personal loans. We finance RVs, Boats and Powersports products only.
If you receive a call from a company purporting to be My Financing USA, attempting to offer you a personal loan, please do not provide them with your personal information. You can also call our published number at 855-978-5626 to verify what company you are speaking to. If you have already been a target of this scam, please report the event to your local law enforcement agency. My Financing USA will cooperate fully in helping bring justice to these individuals who have harmed you.
Again this scam does not affect customers who apply with us for RVs and Boats. You can rest assured that no information presented to us indicates that a single customer of My Financing USA has been compromised in this scheme. Our security systems and protocols have not been compromised in any way and we will continue to ensure our customer information is protected and secure.